We accept Master Card, Visa and American Express.

At this time we require online payment via credit cards. We can't invoice you, accept a purchase order, or take an order over the phone.

Whereas there is no such thing as a free lunch, there really is such a thing as a free plan in OnePlace™. If you are using this plan, we won't ask you to pay a cent for it.

OnePlace™ is offered as a subscription service, billed either monthly or yearly (if you choose this option). There is no long-term contract to sign, cancel at any time with no obligation.

Terms of Service policy, Terms of Use policy, Privacy Policy

Once you sign up for any of our paid plans, you will have 30 days to evaluate OnePlace™. We don't require a credit card to start your trial. Change plans at any time during the free trial period. If you cancel your account during the free trial period (or anytime with the free plan), you don't owe us a cent. When your trial period comes to an end (we'll inform you ahead of time), if you signed up for a paid plan you will be required to provide credit card information to continue the service.

We do not offer a refund when service ends in the middle of a billing period. Please refer to our Terms of Service policy for full details of our refund policy.

OnePlace™ has partnered with Authorize.net and Wells Fargo for credit card processing. Authorize.net is a well known, trusted, secure payment gateway. All credit card information is stored on Authorize.net's secure servers. The only thing OnePlace™ stores is your Authorize.net customer id.

All communication between your browser and OnePlace™ is done using an encrypted connection (SSL), and your data is stored in a secure data center.

A workplace is the means within OnePlace™ to associate a team of people with data (discussions, projects, tasks, files, notes, etc.), and allow these people to collaborate together and share data. A workplace can have as many people in it as you want, and these people don't necessarily need to belong to the same team account (perfect for collaborating with external users such as clients, vendors, partners, etc.). Note that each user has a private workplace in their personal account which is used to store the user's private information, and cannot be shared with other users. This workplace does not count against the workplace totals for an account.

It really depends on how you plan to use workplaces. Our customers use workplaces in all sorts of different ways, and the ways you can use them is only limited by your imagination. One use is to create a workplace for each department/role that your team participates in (i.e. Product Development, Human Resources, Executive, Marketing, etc.). Another use is to create a workplace for each client your team works with. Yet another use is to create a workplace for a particular goal your team wants to achieve, such as launching a cool new widget your company is working on. Because you can upgrade/downgrade at any time, or purchase additional workplaces for your current plan, don't worry about getting it wrong now. Let your needs drive your decision.

We require that JavaScript and cookies be turned on in your browser. We support Firefox 2+, Safari 2+, and Internet Explorer 7.0 (if you have a choice, we recommend Firefox 3.0). We also recommend using a high speed Internet connection.

No, the free plan and all personal plans do not allow you to add other users to your account. Only team plans support this. However, you can create a workplace in the free plan, and add up to four other OnePlace™ users to it. So in this way, you can collaborate with others using the free plan.

OnePlace™ currently offers the ability to export all task data in an account to a file you can download to your computer. You can do this for a team account or a personal account at any time.

Yes, you will get an email each and every time your credit card is charged.